Basic Actions: Products

Details Team
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In this article, you’ll find the everyday actions you need to manage products quickly and safely. Each action is grouped by function and expands for simple, step-by-step guidance. If you’re just getting started, make sure you know the basics from the PRODUCTS Interface article first.

► Add a Product

In details, every product must belong to a Release. Products cannot exist independently. A release may represent a musical project, a merch drop, or even a container for services.

Tip: Choose the correct Channel (Digital or Physical) via the Format. Once a product has transactions, avoid switching channels.

Option A: From a Release (recommended)

  1. Open the release the product should belong to.
  2. Go to RELATIONS → PRODUCTS.
  3. Click [ADD NEW RELATED PRODUCT].
  4. Enter Catalog No (required), Format (required), and Barcode (optional).
  5. If the format is missing, create it in LABEL / SETTINGS.
  6. You can also copy the tracklist from another product in the release using the radio button in the modal.
  7. Confirm with [ADD RELATED PRODUCT].

For guidance on how to handle services and non-musical products, see How to Manage Non-Musical Products and Services.

ADD NEW RELATED PRODUCT.png

Option B: Import via CATALOG MANAGEMENT

Best for adding several products at once.

To add Products in bulk you can use serveral Import tools you can find in CATALOG/CATALOG MANAGEMENT:

► Edit a Product
  1. Go to CATALOG / PRODUCTS.
  2. Click the bold Catalog No or Title to open the product.
  3. Edit fields on the relevant tabs (Overview, Relations, Info, etc.).
  4. Save your changes.
Check Barcodes: Duplicate UPCs and Catalog Nos are flagged with [!!!]. Use filters to find and fix conflicts before export or distribution.
► Delete a Product

Deletion works only if there are no blocking links. You can delete from the list with the [x] icon.

Deletion is blocked if linked to:

  • Sales statements
  • Cost imports
  • Royalty contracts

If blocked, do this:

  • Remove or reassign the linked sales/costs, or unlink relevant contracts.
  • If you cannot, contact support to reassign sales/cost data to another product.

If no links exist, deletion is instant and irreversible.

► Fix a Product in the Wrong Release

You can’t move a product to a different release directly. Use this workaround:

  1. Open the correct release and [ADD NEW RELATED PRODUCT].
  2. Copy the tracklist from the old product if needed.
  3. Verify data and links on all tabs.
  4. Delete the wrongly assigned product (see Deleting rules above).
Note: Copy tracklists via [COPY TRACKS FROM CATALOG NO] in PRODUCTS / TRACKS. Removing a track from a product only unlinks it — the track remains in your catalog.
► Manage Tracks (Add, Select, Copy)

Go to PRODUCTS / TRACKS to manage the tracklist.

  • [+ ADD NEW TRACK(S)] → create new tracks → fill Artist, Title, Version → [NEW TRACK].
  • To add existing tracks, search or scroll, tick the box, then [OK].
  • [COPY TRACKS FROM CATALOG NO] to duplicate a tracklist from another product.
  • [UPDATE PLAYTIME] after bulk changes to sync durations.
Tip: Always check if a track already exists before creating a new one. Duplicate tracks with the same ISRC can lead to reporting errors.
  • Bonus tracks & prorata: If a track is marked as bonus, it is excluded from prorata pools. Unflag it to include it again.

Note on Track Lists

Tracklists are product-specific. Changing a tracklist in one product does not affect others. Removing a track only unlinks it from the product — the track remains in your catalog. A Step-by-Step Guide on Moving A Track to a different Product you can find here.

► Upload Files & Artwork

Go to PRODUCTS / INFO to manage files and descriptions.

  • Upload files (as required by your workflow). If you choose Internal Use Only the file will be inaccessible for people without access to details.
  • Add images or artwork (cover, packshot, banners).
  • Enter product descriptions in multiple languages.
Tip: Product-level texts override release-level texts in exports and downstream deliveries.
► Enter Prices

Open the product’s OVERVIEW tab.

Actions in ADVANCED PRODUCT SETUP section:

  • PPD (physical only): Your dealer price (basis for many royalty rules).
  • Cost Price (physical only): Your buying/manufacturing price.
  • Price Code: Apply predefined price logic for auto-filled prices.

Actions in PRICE section:

  • [ADD UNIT PRICE] → insert prices from the selected Price Code.
  • [RESET PRICES FROM PRICE CODE] → overwrite manual changes with code defaults.
Heads-up: PPD (Overview) differs from PPU shown in SALES (net after distribution fee).

► Assign Categories

Use categories for filtering, reporting, and (for physical products) royalty conditions.

  • Edit CATEGORY and CATEGORY 2 in the product’s OVERVIEW.
  • Manage the global lists under SETTINGS / LABEL → Label Setting : Categories (tick the 2nd checkbox to enable Category 2).
  • In the product list, CATEGORY is editable in place; CATEGORY 2 is hidden (use it for static/internal grouping).
Royalty use: CATEGORY can be used as a condition in royalty contracts for physical products. Keep values consistent to avoid calculation errors. Read more about using categories.
► GEMA Registrations (physical only)

For physical products, you can manage GEMA registrations directly in the product’s RELATIONS tab.

  • Register products with GEMA where required by law.
  • Provide accurate format, tracklist, and playtime data to ensure proper reporting.
  • Keep GEMA registrations updated when product versions change.
► Set Country Restrictions

Open the product’s SPECIALS tab.

  • Click [+ ADD NEW COUNTRY] and select entries.
  • Use [INVERT COUNTRIES] to switch restricted ↔ allowed.
  • [REMOVE COUNTRIES] clears the list.

Manage country groups under SETTINGS / GENERAL SETTINGS.

Tip: Keep territory logic simple (few groups) for easier maintenance and clearer exports.

► Export Product Sales

Go to PRODUCTS / SALES, set filters, then click [EXPORT] at the bottom of the page.

  • Filter by period, account, format, country, or channel to target the data you need.
  • Use exports for statements, stock planning, and price reviews.
► Basic Stock Tasks (physical)

Open the STOCK tab to review availability and orders.

  • Stock Levels: See Inventory (physical units) and Available (unreserved).
  • Manufacturing: Add new batches with [ADD NEW MANUFACTURING].
  • Supplier Orders: Open orders are shown until accounted (then they become inventory).
  • Backorders & Open Orders: Track pending customer demand; export as needed.
Note: Stock and orders are synchronized with DISTRIBUTION. Use Minimum Stock and Box Lot in Setup to plan replenishment.

► Create a Document

Click [DOCUMENTS] in the top bar to generate an HTML document from condivd templates (e.g., one-sheets, product info sheets, manufacturing orders).

  • Select the appropriate template condivd by details.
  • Preview the result, then Export (PDF/CSV/Excel) or Copy it.
► Generate Label Copy

Use the top bar [⋮] and select Label Copy. This opens a new email in your local mail client with a static label copy: product metadata plus the complete track list.

  • Prerequisite: A condivd desktop email program.
  • Scope: Fast, standardized email output (not customizable; no Excel export).
  • Tip: For brandable or changeable documents, use [DOCUMENTS] instead.
► Make a Stock Move

Use [⋮] → Stock Move to reallocate on-hand units between stock accounts/warehouses for a physical product.

Steps

  1. Open the product page and choose [⋯] → Stock Move.
  2. Select From [Source Account] and To [Destination Account] stock accounts.
  3. Enter the Quantity and confirm.

The quantity decreases in the source and increases in the destination — no order, shipping documents, prices, or invoice. Use a Distribution Order instead if you need shipping paperwork or an auditable transfer.

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